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AI-powered ITSM, ITOM and ITAM platform for enterprises

Pricing

From $29 / seat / mo

Founded

2017

Team size

501-1,000 employees

Headquarters

San Jose, CA

Product Preview

Symphony SummitAI preview

Preview from symphonysummit.com

At a glance

Best for

Enterprise (1,000+)

Pricing model

Custom quote

About Symphony SummitAI

Symphony SummitAI (now SymphonyAI Enterprise IT / IT Service Management) is an AI-powered ITSM and IT asset management platform. It provides service desk, incident/change/problem management, asset and configuration management, and AI-driven automation to run IT operations. It targets enterprise IT organizations and service providers managing tickets, assets, and workflows at scale.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections