SugarCRM provides AI-powered CRM software for sales automation, marketing automation, and customer service with a focus on time-aware customer journey intelligence.
Pricing
$19-135 / user / month
Founded
2004
Team size
501-1,000 employees
Headquarters
Cupertino, California
Product Preview
Preview from sugarcrm.com
At a glance
Best for
Pricing model
Integrates with
Security
About SugarCRM
SugarCRM delivers an AI-powered CRM platform that automates sales, marketing, and customer service workflows. The platform's differentiator is time-aware AI that analyzes the complete history of customer interactions to predict future behavior and prescribe next actions.
Sugar Sell provides sales automation with AI-driven deal predictions, lead scoring, and pipeline management. The platform automatically captures customer interactions from email, calendar, and other sources to reduce manual data entry.
Sugar Market provides marketing automation with multi-channel campaigns, lead nurturing, and advanced analytics. Sugar Serve delivers customer service capabilities with case management, SLA tracking, and self-service portal.
SugarPredict AI analyzes historical data across the CRM to predict churn risk, deal outcomes, and customer sentiment. The platform can be deployed in cloud or on-premise environments.
What CRM costs
Sync SugarCRM with Cubbie
Cubbie connects straight to the SugarCRM admin API, so your seats, usage, and plan stay current without anyone updating a spreadsheet. That is what turns renewals and unused licenses into something you can act on.
Connecting takes about a minute. Paste a read-only key from your SugarCRM admin settings. Cubbie never writes to your account.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Trust
Security & compliance
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Pricing
Commercial model
Pricing model: Per seat
Free trial: Not specified
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
SugarCRM
SugarCRM doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for SugarCRM and Cubbie routes it to the vendor and our procurement team.
