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Status page and incident communication platform keeping users informed about service availability and planned maintenance.

Pricing

US$99/month

Founded

2013

Team size

1-10 employees

Headquarters

Nottingham, UK

At a glance

Pricing model

Tiered plans

Try before you buy

Free trial

Integrates with

SlackMicrosoft TeamsGoogle ChatTwilioIntercom+3

Security

GDPRISO 27001

About Sorry

Sorry is a status page and incident communication service for customer-facing system status updates, maintenance notices and incident reports. The public pricing page lists a Status Page plan at US$99 per month, billed monthly, and states users can try it free for 7 days with no credit card required. The plan includes 1,000 subscribers, 5 team members, incident metrics, component subscriptions, email and chat notifications, custom domain support, REST and Status APIs, SAML SSO and role-based team access. The same page offers enterprise status pages through a scheduled demo for customers needing dedicated account management, flexible billing and custom EULAs.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

GDPRISO 27001

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections