Trust
Security & compliance
HIPAA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Enterprise live chat platform with omnichannel engagement and integrations.
Pricing
From $15 / agent / mo
Founded
2008
Team size
51-200 employees
Headquarters
Boulder, CO
At a glance
Best for
Customer Support Teams, Head of Support
Pricing model
Per seat
Try before you buy
Free trial
Integrates with
CRM systemsHelp desk platformsSMS To ChatTweet To ChatFacebook Messenger+1
Security
HIPAA
About Snapengage
SnapEngage is an enterprise live chat and messaging platform for sales and customer support teams, now part of TeamSupport. It lets agents engage website visitors in real time, route conversations across web, SMS, and messaging channels, and integrate with CRMs and help desks. It targets mid-market and enterprise support and sales organizations that need secure, HIPAA-capable chat.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Per seat
Free trial: Yes
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Snapengage
Snapengage doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
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