Trust
Security & compliance
The vendor hasn’t added security or compliance details yet.
Conversation intelligence for sales teams with call recording, AI analysis, coaching triggers, and deal risk detection.
Pricing
Custom quote
Founded
2015
Team size
11-50 employees
Headquarters
Newcastle, UK
About Refract
Refract is listed at https://refract.ai. Current public vendor, project, or successor materials were reviewed for a citable numeric starting price, free access, and operating status. No public pricing. Rebranded: Refract was acquired by Allego (2020) and is now Allego Conversation Intelligence; refract.ai/pricing redirects to Allego. Priced per user, billed annually, with AI and support included; quotes via sales.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Refract
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