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Customer experience management platform with NPS, CSAT, and journey analytics.

Pricing

From $83 / yr

Founded

2005

Team size

201-500 employees

Headquarters

Austin, TX

Product Preview

QuestionPro CX preview

Preview from questionpro.com/cx

At a glance

Pricing model

Custom quote

Try before you buy

Integrates with

SalesforceGoogle SheetsZapierHubspotMicrosoft Dynamics+3

Security

ISO 27001GDPRCCPAHIPAAPCI DSS

About QuestionPro CX

QuestionPro CX is a customer-experience management suite offering NPS, CSAT, and CES surveys, sentiment and text analytics, closed-loop follow-up workflows, and promoter amplification. It is aimed at CX and insights teams running voice-of-customer programs across the customer journey. Pricing is tailored per organization based on scale and modules.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

ISO 27001GDPRCCPAHIPAAPCI DSS

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections