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AI-powered voice platform for routing incoming calls through natural language IVR for healthcare and enterprise organizations.

Pricing

Custom quote

Founded

1996

Team size

51-200 employees

Headquarters

Woburn, MA

Product Preview

Parlance preview

Preview from parlancecorp.com

At a glance

Pricing model

Custom quote

Security

HIPAA

About Parlance

Parlance provides HIPAA-compliant conversational AI voice assistants (IVR and Intelligent Voice Assistants) for healthcare call centers and patient access teams. Its agents handle inbound and outbound calls across voice, SMS, and web chat and integrate with EHR and scheduling systems for appointments, provider schedules, and routing. In business since 1996, it serves 400+ health system brands.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

HIPAA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections