Best fit
Who should shortlist this first
- Developer Experience Platforms buyers
OpsGenieUnclaimed
Developer Experience Platformsatlassian.com/software/opsgenie
OpsGenie by Atlassian is an incident management platform that provides on-call scheduling, alert routing, escalation policies, and incident tracking for DevOps and IT operations teams.
Pricing
$11.55-34.65 / user / month
Reviews
2,500+
Founded
2012
Team Size
10,001+ employees
Current Deal
Startup discount: 30% off all tiers
About OpsGenie
OpsGenie, part of Atlassian, provides modern incident management for DevOps and IT teams. The platform centralizes alerts from monitoring tools, enriches them with context, and ensures they reach the right on-call responder through the right channel at the right time.
Alert management includes deduplication, grouping, and filtering to reduce noise. Integration with 200+ monitoring and ITSM tools ensures comprehensive alert coverage. Routing rules direct alerts based on content, source, and team structure.
On-call scheduling supports complex rotation patterns, overrides, and escalation policies. When incidents occur, the platform provides war room capabilities, stakeholder communication, and post-incident review tools.
OpsGenie integrates tightly with the Atlassian ecosystem including Jira, Confluence, and Statuspage, and is available as a standalone product or as part of Jira Service Management.
Pricing
$11.55-34.65 / user / month
Free: $0 - Up to 5 users, basic alerting
Essentials: $11.55/user/month
Standard: $23.10/user/month - Heartbeat monitoring, integrations
Enterprise: $34.65/user/month - Advanced analytics
Buyer Fit & Commercial Snapshot
Buyer teams
Common buyer roles
- API Available
- SSO Support
- Per-Seat Pricing
Commercials
Commercial snapshot
Pricing
$11.55-34.65 / user / month
Reviews
2,500+
Founded
2012
Team Size
10,001+ employees
Procurement
Questions to answer before purchase
- Confirm security, access controls, and onboarding ownership directly with the vendor.
- Validate how $11.55-34.65 / user / month pricing scales as usage grows.
- Review website and support resources before procurement review.
- Compare the current deal terms against standard packaging and renewal structure.
Buyer-fit and commercial detail available
Create an account to unlock shortlist guidance, commercial context, and procurement notes for OpsGenie.
Stack Fit, Alternatives & Trust
Ecosystem
Commonly evaluated with
JiraCanva for SocialLinearCanvaAPI AvailableSSO SupportPer-Seat PricingIncludes Mobile App
Alternatives
Other products buyers may compare
- GitHub
- shadcn/ui
- Swagger
- Azure DevOps
- Postman
- Dynatrace
- Prometheus
- Grafana Labs
Trust
Signals available today
- Users praise the reliable alert delivery and flexible on-call scheduling. Integration with the Atlassian ecosystem is seamless. Some note that the standalone product overlaps significantly with Jira Service Management's built-in alerting features.
- LinkedIn company profile available
- Profile refreshed Mar 29, 2026
- Public profile launched Mar 29, 2026
Executive scan
Summary and what a claimed profile unlocks
OpsGenie is a developer experience platforms product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.
How should buyers evaluate this profile?
Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.
What makes the profile stronger after a vendor claims it?
Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.
Deeper stack and trust research available
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Case Studies
Enterprise deployment at scale
A mid-market company implemented OpsGenie across 3 departments, reducing operational overhead and consolidating their workflow into a single platform...
ROI within first quarter
After switching to OpsGenie, the team reported measurable improvements in efficiency and a positive return on investment within 90 days...
Case studies available
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Notable Customers
- KAYAK
- Zillow
- Lyft
Named customer proof available
Create an account to unlock notable customers, social proof, and deeper buyer research signals for OpsGenie.
