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Low-code conversational AI platform for customer self-service.

Pricing

Usage-based

Founded

2018

Team size

51-100 employees

Headquarters

New York, NY

At a glance

Best for

Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Usage-based

Try before you buy

Free trial · Free plan

Integrates with

OpenAI GPT 5Google GeminiAnthropic ClaudeCohere Command R PlusAWS+3

Security

SOC 2HIPAAGDPR

About NLX

NLX is a conversational AI platform for building and deploying voice and chat applications (self-service, virtual agents, and voice-driven website/app navigation) at scale. Builders can use managed integrations or bring their own LLM keys, with a self-serve freemium tier open to individual developers and an enterprise tier for large deployments. It targets both individual builders and enterprise customer-experience teams.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2HIPAAGDPR

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Usage-based

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections