New Relic is a full-stack observability platform that provides APM, infrastructure monitoring, log management, and real-user monitoring. It uses a consumption-based pricing model with 100GB of free data ingest per month.

Pricing

$0-349 / user / year

Reviews

1,500+

Founded

2008

Team Size

1,001-5,000 employees

Current Deal

Free tier with 100GB data ingest/month; no credit card required

About New Relic

New Relic is an all-in-one observability platform that helps engineering teams monitor, debug, and optimize their entire technology stack. The platform provides application performance monitoring (APM), infrastructure monitoring, log management, browser monitoring, mobile monitoring, and synthetic monitoring in a unified experience.

The platform ingests telemetry data from any source and provides real-time analytics, distributed tracing, and error tracking. Its AI-powered anomaly detection automatically identifies unusual patterns, while the Errors Inbox centralizes error tracking across services for faster resolution.

New Relic Lookout provides a visual overview of system health, highlighting deviations from normal behavior across all instrumented services. The platform supports OpenTelemetry for vendor-neutral instrumentation and offers over 600 integrations with popular frameworks, cloud services, and third-party tools.

A key differentiator is New Relic's transparent consumption-based pricing with 100GB of free data ingest per month and one free full platform user. Enterprise customers benefit from priority support, FedRAMP Moderate and HIPAA eligibility, and advanced data governance controls including data retention management and EU data center options.

Pricing

$0-349 / user / year

Free: $0 - 100GB data ingest/month, 1 full platform user, unlimited basic users

Standard: $99/additional user/month - Up to 5 full users, ticketed support

Pro: $349/user/year (billed annually) - Unlimited users, priority support, 2-hour SLA

Enterprise: Custom pricing - FedRAMP, HIPAA, 1-hour SLA, advanced governance

Data Ingest: $0.40-$0.60/GB beyond free 100GB

Case Studies

Enterprise deployment at scale
A mid-market company implemented New Relic across 3 departments, reducing operational overhead and consolidating their workflow into a single platform...
ROI within first quarter
After switching to New Relic, the team reported measurable improvements in efficiency and a positive return on investment within 90 days...
Case studies available
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Notable Customers

  • Hearst
  • Epic Games
  • Domino's