Best fit
Who should shortlist this first
- Business Operations buyers
Microsoft Dynamics 365 is a suite of cloud-based ERP and CRM business applications that connect sales, service, finance, supply chain, and operations teams.
Pricing
$65-210 / user / month
Reviews
6,000+
Founded
2016
Team Size
10,001+ employees
Current Deal
25% off your first year
About Microsoft Dynamics 365
Microsoft Dynamics 365 is a portfolio of intelligent business applications spanning ERP and CRM functions. The platform integrates natively with Microsoft 365, Azure, Power Platform, and Copilot AI capabilities.
ERP modules include Finance, Supply Chain Management, Commerce, Human Resources, and Project Operations. CRM modules include Sales, Customer Service, Marketing, and Field Service. Each module can be deployed independently or as part of a connected suite.
Copilot for Dynamics 365 brings generative AI across all modules, enabling natural language queries, automated content generation, and intelligent recommendations. The platform leverages Azure AI for predictive analytics and anomaly detection.
Deep integration with the Microsoft ecosystem means data flows seamlessly between Dynamics 365, Teams, Outlook, Excel, and Power BI without additional middleware.
Pricing
$65-210 / user / month
Sales Professional: $65/user/month
Sales Enterprise: $105/user/month
Finance: $210/user/month
Supply Chain Management: $210/user/month
Bundle pricing available for multiple modules.
Buyer Fit & Commercial Snapshot
Buyer teams
Common buyer roles
- Enterprise-Ready
- API Available
- SSO Support
Commercials
Commercial snapshot
Pricing
$65-210 / user / month
Reviews
6,000+
Founded
2016
Team Size
10,001+ employees
Procurement
Questions to answer before purchase
- Confirm security, access controls, and onboarding ownership directly with the vendor.
- Validate how $65-210 / user / month pricing scales as usage grows.
- Review website and support resources before procurement review.
- Compare the current deal terms against standard packaging and renewal structure.
Buyer-fit and commercial detail available
Create an account to unlock shortlist guidance, commercial context, and procurement notes for Microsoft Dynamics 365.
Stack Fit, Alternatives & Trust
Ecosystem
Commonly evaluated with
BoxAWS Lambda FunctionsWordPress.com (Automattic)Notion AI WorkspaceEnterprise-ReadyAPI AvailableSSO SupportAI-Powered
Alternatives
Other products buyers may compare
- SAP S/4HANA
- ServiceNow
- Box
- Oracle ERP Cloud
- Jira Service Management
- ManageEngine
- Infor
Trust
Signals available today
- Users value the deep Microsoft ecosystem integration and familiar user experience. The breadth of ERP and CRM modules in one platform is a strength. Some note that implementation complexity is significant and the partner ecosystem varies in quality.
- LinkedIn company profile available
- Profile refreshed Mar 29, 2026
- Public profile launched Mar 29, 2026
Executive scan
Summary and what a claimed profile unlocks
Microsoft Dynamics 365 is a business operations product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.
How should buyers evaluate this profile?
Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.
What makes the profile stronger after a vendor claims it?
Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.
Deeper stack and trust research available
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Case Studies
Enterprise deployment at scale
A mid-market company implemented Microsoft Dynamics 365 across 3 departments, reducing operational overhead and consolidating their workflow into a single platform...
ROI within first quarter
After switching to Microsoft Dynamics 365, the team reported measurable improvements in efficiency and a positive return on investment within 90 days...
Case studies available
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Notable Customers
- HP
- Coca-Cola
- Adobe
- Pandora
Named customer proof available
Create an account to unlock notable customers, social proof, and deeper buyer research signals for Microsoft Dynamics 365.
