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Security & compliance
The vendor hasn’t added security or compliance details yet.
Call analytics and conversation intelligence for multi-location businesses with AI-powered call scoring and attribution.
Pricing
Custom quote
Founded
2003
Team size
201-500 employees
Headquarters
Seattle, WA
About Marchex
Marchex is a conversation-intelligence and call-analytics platform that tracks, records and analyzes inbound phone calls and texts to attribute marketing performance. Its Core plan covers call tracking, dynamic number insertion, routing, spam protection and reporting, while the Advantage plan adds AI-driven call transcription, keyword spotting and geo/zip routing. It targets marketing and sales teams (notably home services and automotive) that drive high call volumes.
Procurement & Fit
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Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Marchex
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