Cubbie Conference December 10, 2026 in San Francisco Get tickets →

MaestroQA is a quality assurance platform for customer support teams with customizable scorecards, coaching workflows, screen capture, and performance analytics.

Pricing

Custom quote

Founded

2016

Team size

51-200 employees

Headquarters

New York, New York

At a glance

Pricing model

Custom quote

Integrates with

ZendeskSalesforceOktaOneLoginJumpCloud+5

Security

SOC 2ISO 27001HIPAAGDPRCCPAPCI DSS

About MaestroQA

MaestroQA is a quality-assurance and conversation-analytics platform for contact centers and support teams, letting QA managers build scorecards, grade agent interactions across calls, chats, tickets, and email, run calibrations, and coach agents. It adds AI-driven auto-scoring and analytics to surface trends and root causes. It targets customer-support organizations standardizing and scaling quality programs.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2ISO 27001HIPAAGDPRCCPAPCI DSS

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections