Trust
Security & compliance
HIPAASOC 2
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
AI-powered digital health platform helping health systems acquire, retain, and navigate patients across the care continuum.
Pricing
Custom quote
Founded
2015
Team size
201-500 employees
Headquarters
Atlanta, GA
At a glance
Best for
C-Suite Executives
Pricing model
Custom quote
Security
HIPAASOC 2
About Loyal
Loyal is a digital healthcare patient-engagement platform for health systems that unifies patient acquisition and care-access touchpoints. It manages provider and location data, powers care/provider search, enables self-scheduling, and drives engagement through AI chat and data-driven patient journeys, with EHR integrations and reporting. It is aimed at hospitals and health systems seeking to grow patient volume and improve access.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Loyal
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