LookbackVerified

UX Research Platforms lookback.com

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User research platform for conducting live and self-guided usability studies with remote participants.

Pricing

From $299 / yr

Founded

2013

Team size

11-50 employees

Headquarters

San Francisco, CA

At a glance

Best for

Solo / freelancer, Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Tiered plans

Try before you buy

Free trial

Integrates with

User Interviews (participant recruitment)Custom LLM via MCP (Model Context Protocol)

Security

SOC 2GDPRCCPA

About Lookback

Lookback publishes a Freelance plan at $299 per year with 10 sessions and one solo seat. Team starts at $1,782 per year, Insights Hub at $4,122 per year, and Enterprise is custom. A 60-day trial includes five sessions. Pricing and availability were reviewed against the vendor's public pricing materials for this catalog update.

What UX Research Platforms costs

Bars compare cost per year. 15 of 18 products here publish a price.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2GDPRCCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Solo / freelancerStartup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections

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Lookback

Lookback doesn’t have a live offer on Cubbie yet, but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.

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