Trust
Security & compliance
SOC 2
SLA uptime target: 99.9%
Security review turnaround: Not specified
DPA available: Not specified
AI-powered customer support and sales platform for D2C brands on WhatsApp.
Pricing
From $199 / mo
Founded
2018
Team size
51-200 employees
Headquarters
Gurgaon, India
Preview from limechat.ai
At a glance
Pricing model
Custom quote
Integrates with
ShopifyWooCommerceCDPsCRMsLOS (Loan Origination Systems)+5
Security
SOC 2
About LimeChat
LimeChat is a conversational-AI platform for e-commerce brands, focused on WhatsApp marketing, sales, and customer support. It deploys LLM-powered AI agents to automate customer conversations, recover carts, run broadcast campaigns, and resolve support tickets across WhatsApp and other channels. It integrates with e-commerce and CRM systems and targets D2C and retail teams driving revenue and retention through chat.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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LimeChat
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