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Knowledge base software for creating internal and external documentation with contextual help widgets, analytics, and easy content management.

Pricing

From $100 / mo

Founded

2014

Team size

11-50 employees

Headquarters

Denver, CO

Product Preview

KnowledgeOwl preview

Preview from knowledgeowl.com

At a glance

Pricing model

Per seat

Try before you buy

Integrates with

ConfluenceZendeskSharePointSalesforceSAML SSO+2

Security

GDPRHIPAA

About KnowledgeOwl

KnowledgeOwl is knowledge-base software for building internal and customer-facing help centers and documentation sites. It offers content authoring with version history, rich text and custom branding/domains, plus AI-powered search, chatbot, article creation and summaries, along with SSO/SAML security, analytics and a developer API. It suits support, documentation and internal-ops teams that want a dedicated, customizable knowledge base.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

GDPRHIPAA

SLA uptime target: 99.5% for Business plan; 99.9% for Enter

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Per seat

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections