Trust
Security & compliance
ISO 27001SOC 2HIPAAGDPRPCI DSS
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Customer experience orchestration hub by CSG for enterprise brands automating personalized journeys.
Pricing
Custom quote
Founded
2012
Team size
201-500 employees
Headquarters
Boston, MA
Preview from kitewheel.com
At a glance
Pricing model
Custom quote
Integrates with
150+ Native ConnectorsOpen APIsCRM systemsBilling systemsService systems+1
Security
ISO 27001SOC 2HIPAAGDPRPCI DSS
About Kitewheel
Kitewheel was a customer journey orchestration and real-time decisioning platform used to design, connect and optimize cross-channel customer experiences. Following CSG's acquisition, its technology now lives inside CSG Xponent, CSG's customer engagement and journey-orchestration suite. It targets enterprise marketing and CX teams.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Kitewheel
Kitewheel doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Kitewheel and Cubbie routes it to the vendor and our procurement team.