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Jam is a browser extension for instant bug reporting that captures screenshots, console logs, network data, and device info in one click.

Pricing

Free + $10/user/month Pro

Founded

2021

Team size

11-50 employees

Headquarters

San Francisco, California

Current deal

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Jam preview

Preview from jam.dev

At a glance

Best for

Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Tiered plans

Try before you buy

Free trial · Free plan

Integrates with

JiraLinearGitHubGitLabSlack+5

Security

SOC 2GDPR

About Jam

Jam is a browser extension for instant bug reporting that captures screenshots, console logs, network data, and device info in one click.

Jam provides comprehensive tools and features designed for its target market. The platform integrates with popular business tools and offers both self-service and managed options.

Key capabilities include customizable workflows, reporting dashboards, and team collaboration features. The platform scales from small teams to enterprise deployments.

Jam differentiates through its focus on user experience, robust API, and dedicated customer support team that ensures successful implementation and ongoing optimization.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2GDPR

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections