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Remote support and access platform with screen sharing, session recording, and multi-platform support for IT professionals and helpdesks.

Pricing

From $16.90 / mo

Founded

2001

Team size

51-100 employees

Headquarters

Ljubljana, Slovenia

ISL Online preview

Preview from islonline.com

At a glance

Best for

IT Administrators, Technologists & IT Teams

Pricing model

Tiered plans

Try before you buy

Free trial · Free plan

Integrates with

RMM platformsITSM platformsSAML SSOLDAPSTUN/TURN servers+4

Security

ISO 27001

About ISL Online

ISL Online is a remote-desktop, remote-support, and unattended-access platform used by IT help desks and MSPs to control and troubleshoot computers, servers, and mobile devices. It supports on-demand support sessions, unattended remote access, screen sharing, file transfer, and can run cloud-hosted or fully self-hosted for compliance. It is aimed at support teams needing secure cross-platform remote access.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

ISO 27001

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Tiered plans

Free trial: Yes

Free plan: Yes

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections