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Security & compliance
The vendor hasn’t added security or compliance details yet.
Customer success community platform acquired by Gainsight for building product communities with forums, knowledge base, and ideation.
Pricing
Tiered plans
Founded
2011
Team size
51-200 employees
Headquarters
Amsterdam, Netherlands
Preview from insided.com
At a glance
Best for
Customer Success Managers, VP Customer Success
Pricing model
Tiered plans
Integrates with
Gainsight CSSkilljarZendeskJiraCRM systems
About Insided
inSided is a customer community platform built for SaaS and subscription companies, combining a branded discussion community, knowledge base, and product-feedback tools to drive self-service support, product adoption, and customer advocacy. It integrates with customer success and support stacks so questions, ideas, and content stay connected to the customer record. Following Gainsight's acquisition it is now sold as Gainsight Customer Communities.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Insided
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