Trust
Security & compliance
SOC 2HIPAAPCI DSS
SLA uptime target: 99.9%
Security review turnaround: Not specified
DPA available: Not specified
Voice AI and speech analytics platform for contact centers with virtual agents.
Pricing
Usage-based
Founded
2012
Team size
51-100 employees
Headquarters
Los Angeles, CA
At a glance
Best for
VP Customer Success
Pricing model
Tiered plans
Try before you buy
Free trial · Free plan
Integrates with
CRM systemsEHR (Electronic Health Records)Workflow enginesWebRTCSIP
Security
SOC 2HIPAAPCI DSS
About Gridspace
Gridspace builds voice AI for contact centers, including virtual voice agents and real-time call analysis that automate and monitor phone conversations at scale. It targets large enterprises in regulated industries such as healthcare and financial services. Pricing is usage-based, charged by minutes of production voice traffic, with tiered plans quoted per deployment.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Tiered plans
Free trial: Yes
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Gridspace
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