Satisfaction
Marketplace performance snapshot
Renewal Rate
••%
Usage Health
••%
NPS
••
Freshsales is Freshworks' sales CRM — pipeline management, built-in phone and email, and Freddy AI scoring in an interface reps actually use.
Pricing
Custom
Founded
2010
Team size
5,001-10,000 employees
Headquarters
San Mateo, California
About Freshsales
Freshsales (Freshworks CRM) combines contact and deal management with the outreach tools reps need daily — built-in phone, email sequences, chat, and WhatsApp — so activity lands in the CRM without data entry. Freddy AI scores contacts and deals, forecasts pipeline, and drafts follow-ups, while visual sales pipelines, workflows, and territory management keep teams organized. It's the mid-market answer for companies that find Salesforce heavy and spreadsheets flimsy, priced per rep with a free tier to start.
Procurement & Fit
The vendor hasn’t added security, compliance, or commercial details yet. Tell us what you need and Cubbie will ask them.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Freshsales
Freshsales doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Freshsales and Cubbie routes it to the vendor and our procurement team.
