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Fin by Intercom AI copilot augmenting human agents with context-aware answers and actions in real time.

Pricing

Pricing unavailable

Founded

2011

Team size

1,000+ employees

Headquarters

San Francisco, CA

Product Preview

Fin AI Copilot preview

Preview from fin.ai

At a glance

Best for

Startup (1-50), Small business (51-200), Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Usage-based

Try before you buy

Integrates with

IntercomSalesforceHubSpotFreshworksDixa+5

Security

SOC 2ISO 27001HIPAA

About Fin AI Copilot

Fin AI Agent is priced primarily on successful outcomes rather than seats. The vendor lists $0.99 per Fin outcome, minimum commitments for external helpdesks, and no setup or platform fees for that model. The Copilot inbox assistant is also public at $35 per user per month.

What AI Customer Service Agents costs

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Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2ISO 27001HIPAA

SLA uptime target: 99.8%

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Usage-based

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Startup (1-50)Small business (51-200)Mid-market (201-1,000)Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections