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Delighted by Qualtrics provides simple NPS, CSAT, CES, and custom surveys with beautiful design and quick setup for product and CX teams.

Pricing

$17-224 / month

Founded

2013

Team size

11-50 employees

Headquarters

San Francisco, California

Delighted preview

Preview from delighted.com

At a glance

Pricing model

Custom quote

Integrates with

ServiceNowZendeskSalesforceCRM systemsContact center systems+3

About Delighted

Delighted (by Qualtrics) offers a streamlined survey platform for NPS, CSAT, CES, star ratings, and custom questions. The platform emphasizes simplicity in survey creation and beautiful survey design that drives high response rates.

Features include multi-channel distribution (email, web, SMS, link), AI-powered text analytics, and real-time dashboards.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Custom quote

Free trial: Not specified

Free plan: Not specified

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections