Best fit
Who should shortlist this first
- NPS Survey Platforms buyers
Delighted by Qualtrics provides simple NPS, CSAT, CES, and custom surveys with beautiful design and quick setup for product and CX teams.
Pricing
$17-224 / month
Reviews
400+
Founded
2013
Team Size
11-50 employees
Current Deal
Free plan
About Delighted
Delighted (by Qualtrics) offers a streamlined survey platform for NPS, CSAT, CES, star ratings, and custom questions. The platform emphasizes simplicity in survey creation and beautiful survey design that drives high response rates.
Features include multi-channel distribution (email, web, SMS, link), AI-powered text analytics, and real-time dashboards.
Pricing
$17-224 / month
Free: 50 responses/month
Starter: $17/month
Growth: $35/month
Premium: From $224/month
Buyer Fit & Commercial Snapshot
Buyer teams
Common buyer roles
- API Available
Commercials
Commercial snapshot
Pricing
$17-224 / month
Reviews
400+
Founded
2013
Team Size
11-50 employees
Procurement
Questions to answer before purchase
- Confirm security, access controls, and onboarding ownership directly with the vendor.
- Validate how $17-224 / month pricing scales as usage grows.
- Review website and support resources before procurement review.
- Compare the current deal terms against standard packaging and renewal structure.
Buyer-fit and commercial detail available
Create an account to unlock shortlist guidance, commercial context, and procurement notes for Delighted.
Stack Fit, Alternatives & Trust
Ecosystem
Commonly evaluated with
DrataSAP Concur TravelStripeArticulateAPI Available
Alternatives
Other products buyers may compare
- Promoter.io
- Wootric (InMoment)
- AskNicely
- SatisMeter
Trust
Signals available today
- Teams praise the ease of survey creation and high response rates. NPS tracking over time shows clear trends.
- LinkedIn company profile available
- Profile refreshed Apr 13, 2026
- Public profile launched Apr 13, 2026
Executive scan
Summary and what a claimed profile unlocks
Delighted is a nps survey platforms product positioned for buyers that want stronger context around pricing, category fit, and real-world proof before committing to a shortlist.
How should buyers evaluate this profile?
Start with category fit, pricing posture, and buyer proof. Then confirm rollout support and procurement readiness directly with the vendor.
What makes the profile stronger after a vendor claims it?
Claimed profiles unlock richer buyer-fit notes, rollout guidance, procurement details, outcome proof, alternatives, and freshness updates.
Deeper stack and trust research available
Create an account to unlock stack guidance, alternatives, and trust signals for Delighted.
Case Studies
Enterprise deployment at scale
A mid-market company implemented Delighted across 3 departments, reducing operational overhead and consolidating their workflow into a single platform...
ROI within first quarter
After switching to Delighted, the team reported measurable improvements in efficiency and a positive return on investment within 90 days...
Case studies available
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Notable Customers
- Allbirds
- Instacart
- Peloton
Named customer proof available
Create an account to unlock notable customers, social proof, and deeper buyer research signals for Delighted.