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Experience analytics platform using ML to reveal digital friction and user behavior patterns.

Pricing

Usage-based

Founded

2015

Team size

51-200 employees

Headquarters

London, UK

At a glance

Best for

Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Usage-based

Security

SOC 2ISO 27001GDPRHIPAACCPA

About Decibel

Decibel is digital-experience analytics software now associated with Medallia. Pricing was reviewed against the product or vendor's current public presence. Because no authoritative numeric paid starting price was found, buyers should contact the vendor or review the current product materials for scope-specific terms. The original name has been rebranded or folded into a successor offering.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2ISO 27001GDPRHIPAACCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Usage-based

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Mid-market (201-1,000)Enterprise (1,000+)

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections