Trust
Security & compliance
SOC 2ISO 27001GDPRCCPAHIPAA
SLA uptime target: 99.9%
Security review turnaround: Not specified
DPA available: Not specified
Convin analyzes conversations across voice, email, and chat to provide coaching insights, automated quality assurance, and performance analytics for sales teams.
Pricing
Custom quote
Founded
2020
Team size
51-200 employees
Headquarters
Bengaluru, India
Product Preview
Preview from convin.ai
At a glance
Pricing model
Custom quote
Try before you buy
Security
SOC 2ISO 27001GDPRCCPAHIPAA
About Convin
Convin is an AI-powered contact-center platform providing conversation intelligence, automated quality assurance, agent coaching, and AI phone/voice agents. It records and analyzes 100% of customer calls and chats to score interactions, surface insights, automate QA, and guide agents in real time, and can deploy AI agents to handle calls. It targets sales and support contact centers looking to improve agent performance and automate call handling.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
