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AI-powered customer experience analytics platform that unifies and analyzes feedback from surveys, reviews, and support tickets.

Pricing

Usage-based

Founded

2015

Team size

51-200 employees

Headquarters

London, UK

Product Preview

Chattermill preview

Preview from chattermill.com

At a glance

Pricing model

Usage-based

Integrates with

ZendeskTrustpilotQualtricsIntercomSurveyMonkey+5

Security

SOC 2ISO 27001GDPRCCPA

About Chattermill

Chattermill is an AI-powered customer-feedback analytics platform that unifies feedback from surveys, support tickets, reviews, social media, and calls into a single view. Its analytics surface precise, theme-level customer insights so product, CX, and support teams can quantify drivers of satisfaction and churn. Pricing is based on data integrations and feedback volume rather than seats, with unlimited users included.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

SOC 2ISO 27001GDPRCCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Usage-based

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections