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Birdeye provides review management, reputation monitoring, and customer experience tools for multi-location businesses.

Pricing

Custom quote

Founded

2012

Team size

501-1,000 employees

Headquarters

Palo Alto, California

Product Preview

Birdeye preview

Preview from birdeye.com

At a glance

Pricing model

Custom quote

Try before you buy

Integrates with

3000+ AppsGoogle servicesPMS/EHR systemsProperty management platformsLOS/CRM systems+5

Security

HIPAAPCI DSSSOC 2ISO 27001FedRAMPGDPR

About Birdeye

Birdeye is a customer-experience platform combining online reviews, reputation management, listings, surveys, referrals and AI-powered messaging into one system. It targets multi-location businesses (healthcare, retail, home services, dealerships) wanting to grow and manage their online presence. Sold via custom, location-based quotes.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

HIPAAPCI DSSSOC 2ISO 27001FedRAMPGDPRCCPA

SLA uptime target: Not specified

Security review turnaround: Not specified

DPA available: Not specified

Pricing

Commercial model

Pricing model: Custom quote

Free trial: Yes

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections