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Vfire ITSM suite for enterprise service management

Pricing

Custom quote

Founded

2015

Team size

51-200 employees

Headquarters

Woking, UK

At a glance

Best for

Mid-market (201-1,000), Enterprise (1,000+)

Pricing model

Custom quote

Integrates with

Microsoft TeamsServiceNowAzure DevOpsAlemba DiscoveryCustom connectors via Connector Builder

About Alemba

Alemba develops Alemba Service Manager, an ITIL-aligned IT service management (ITSM) platform for complex, regulated organizations. It covers incident, problem, and change management, SLAs, knowledge and asset management, a federated CMDB, self-service portals, and chatbots with strong governance and audit controls. Aimed at healthcare, government, and financial-services IT teams.

Buyer Fit & Positioning

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Mid-market (201-1,000)Enterprise (1,000+)

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections