Vendor 1
UseResponseHelp & Customer Support
All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.
$49+ / monthPriceNo reviewsRating2013Founded
UseResponse vs Zendesk
Vendor decision canvas
Vendor 2
ZendeskHelp & Customer Support
Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences.
No reviewsRating2007Founded
Carry this decision forward
UseResponse + Zendesk can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 UseResponse Help & Customer Support Organize customer support software around your help center using all possible channels packed in one simple service solution | Vendor 2 Zendesk Help & Customer Support Champions of customer service | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise. | Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences. |
| Pricing | ||
| Price | $49+ / month | Not available |
| Pricing model | Per seat | Tiered plans |
| Free options | Free plan, Free trial | Free plan, Free trial |
| Deal on Cubbie | None right now | 6 months free Live now |
| Company | ||
| Founded | 2013 | 2007 |
| Team size | 11-50 employees | 5,001-10,000 employees |
| Headquarters | Palo Alto, CA | San Francisco, California |
| Featured clients | Not available | Uber, Slack, Shopify |
Where these sit in Help & Customer Support
- UseResponse$49 / month
- Help & Customer Support median$30 / month
Typical monthly range: $19.75–$99 per seat. 16% are priced on request.
See the whole Help & Customer Support market