UseResponse vs Zammad
UseResponseHelp & Customer Support
Starts at $49/mo for 2 agentsPublished price
ZammadHelp & Customer Support
Drag a product here or start typing
UseResponse | Zammad | |
|---|---|---|
| Overview | ||
| Tagline | Organize customer support software around your help center using all possible channels packed in one simple service solution | Open-source helpdesk and ticketing. |
| Description | All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise. | Zammad is an open-source web-based helpdesk and ticketing system that manages customer communication across email, chat, phone, and social media channels. |
| Category | Help & Customer Support | Help & Customer Support |
| Pricing | ||
| Published price | Starts at $49/mo for 2 agents | Not available |
| Company | ||
| Founded | 2013 | 2016 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Palo Alto, CA | Berlin, Germany |
| Featured clients | Not available | Government agencies, SMBs, Nonprofits |
Where these sit in Help & Customer Support
- UseResponse$588
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request. Zammad states a range rather than a single yearly figure, so it is not marked here.
See the whole Help & Customer Support market