TOPdesk vs Vivantio
TOPdeskHelp Desk & Ticketing
Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.
From $76 / seat / moPublished priceNo reviewsRating1993Founded
VivantioIT Service Management
Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.
Starts at $59/user/moPublished priceNo reviewsRating2003Founded
TOPdesk Help Desk & Ticketing Everything's urgent. Work on what counts. | Vivantio IT Service Management Step up from a basic helpdesk to ITIL-aligned service management | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | IT Service Management |
| What it is | Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces. | Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization. |
| Pricing | ||
| Published price | From $76 / seat / mo Three per-agent tiers: Essential from ~$76/agent/mo, Engaged from ~$109/agent/mo, Excellent from ~$155/agent/mo. Per-agent cost falls as agent count rises; hosting, updates and su… | Starts at $59/user/mo |
| Pricing model | Per seat | Per seat |
| Free options | No free plan, Free trial | No free plan |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1993 | 2003 |
| Team size | 501-1000 employees | 51-200 employees |
| Headquarters | Delft, Netherlands | Boston, MA |