Thrio vs VICIdial
ThrioContact Center as a Service
CustomPublished price
VICIdialContact Center Software
Free open sourcePublished price
Thrio Contact Center as a Service Deliver the best customer experience with the top-rated enterprise contact center platform | VICIdial Contact Center Software Open Source Contact Center Suite | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Contact Center Software |
| What it is | Integrated cloud CCaaS with outbound, inbound, and AI capabilities. | Open-source contact center suite with inbound, outbound, and blended calling capabilities including predictive dialing. |
| Pricing | ||
| Published price | Custom Thrio does not publish per-agent pricing; it offers multiple usage-based models quoted per customer. Thrio's AI-powered CCaaS is now offered through Nextiva (thrio.com resolves to… | Free open source The core software is available without a license fee. A free plan or open-source edition is available. |
| Pricing model | Usage-based | Free |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2017 | 2003 |
| Team size | 51-100 employees | 11-50 employees |
| Headquarters | Miami, FL | Remote |