Future of SoftwareStart Survey

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Snapengage vs Ultimate

People
SnapengageLive Chat
UltimateAI Customer Service Agents
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Price
Published entry price
$15+per agent / month

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Annual estimate10 people, entry price
$1,800+
10 people
Offer
No offer right now
No offer right now
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Overview
Focus
Live Chat
AI Customer Service Agents
Product
Enterprise live chat platform with omnichannel engagement and integrations.
Conversational AI platform for automating customer support across chat and email.
Headquarters
Boulder, Colorado
Berlin, Germany
Company size
51-200 employees
100-250 employees
Founded
2008
2016
Pricing details
Plan
Published entry price
Published rate
$15+ / agent / month
Billable seats
10
Free options
Free trial
Free trial
Pricing source
Source updated
Oct 29, 2026
Oct 29, 2026

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