SmileBack vs Survicate
SmileBackCSAT Survey Tools
$88/monthPublished price
SurvicateCSAT Survey Tools
$89+ / monthPublished price
SmileBack CSAT Survey Tools The #1 customer satisfaction platform designed for MSPs | Survicate CSAT Survey Tools Multi-channel survey and feedback platform. | |
|---|---|---|
| Overview | ||
| Category | CSAT Survey Tools | CSAT Survey Tools |
| What it is | Customer satisfaction feedback tool for MSPs and IT providers with one-click CSAT surveys and NPS tracking. | Survicate is a customer feedback platform for running CES, CSAT, and NPS surveys across email, web, in-product, and mobile with advanced targeting and analytics. |
| Pricing | ||
| Published price | $88/month ConnectWise lists Customer Feedback, formerly SmileBack, from $88/month on annual billing for Starter with 1-5 agents. Monthly-billed Starter is $105/month, and higher tiers scale… | $89+ / month |
| Pricing model | Tiered plans | Tiered plans |
| Free options | No free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2013 |
| Team size | 11-50 employees | 51-200 employees |
| Headquarters | London, UK | Warsaw, Poland |