Future of SoftwareStart Survey

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SmartKarrot vs Totango

People
SmartKarrotCustomer Success Platforms
TotangoCustomer Success Platforms
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Price
Published entry price
$499+per month
Published entry price
$1,000+per month

Customer Success Platforms

Annual estimate10 people, entry price
$5,988+
Flat rate
$12,000+
Flat rate
Offer
No offer right now
No offer right now
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Customer Success Platforms

Overview
Focus
Customer Success Platforms
Customer Success Platforms
Product
Customer success platform with product adoption tracking, health scores, playbooks, and revenue intelligence for B2B companies.
Totango provides a composable customer success platform with AI health monitoring, automated journeys, and churn prediction for recurring revenue businesses.
Headquarters
Milpitas, California
Redwood City, California
Company size
51-200 employees
201-500 employees
Founded
2018
2010
Pricing details
Plan
Published entry price
Published entry price
Published rate
$499+ / month
$1,000+ / month
Billable seats
Flat rate
Flat rate
Source updated
Oct 29, 2026
Oct 29, 2026

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Customer Success Platforms