Pylon vs UseResponse
PylonHelp & Customer Support
UseResponseHelp & Customer Support
Starts at $49/mo for 2 agentsPublished price
Pylon Help & Customer Support Support for B2B companies. | UseResponse Help & Customer Support Organize customer support software around your help center using all possible channels packed in one simple service solution | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Pylon is a customer support platform built for B2B companies that unifies support across Slack Connect channels, email, and in-app chat with shared inboxes and ticket management. | All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise. |
| Pricing | ||
| Published price | See Pylon's website for current pricing. Plans scale based on usage and team size. | Starts at $49/mo for 2 agents |
| Pricing model | Per seat | Per seat |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2023 | 2013 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | San Francisco, California | Palo Alto, CA |
| Featured clients | B2B SaaS, Developer tools, Startups | Not available |
Where these sit in Help & Customer Support
- UseResponse$588
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request. Pylon states a range rather than a single yearly figure, so it is not marked here.
See the whole Help & Customer Support market