Playvox vs Qualtrax
PlayvoxQuality Management Systems
From $15 / seat / moPublished price
QualtraxQuality Management Systems
CustomPublished price
Playvox Quality Management Systems Contact center quality management. | Qualtrax Quality Management Systems Quality management system. Less admin. More actual quality | |
|---|---|---|
| Overview | ||
| Category | Quality Management Systems | Quality Management Systems |
| What it is | Playvox is a contact center quality management platform with automated QA scoring, agent coaching, workforce management, and performance gamification features. | Quality and compliance management for testing and calibration labs with accreditation support and document control. |
| Pricing | ||
| Published price | From $15 / seat / mo Playvox does not publish official prices; third parties report roughly $15/user/mo (Starter), ~$30 (Professional), ~$40 (Enterprise), with the Quality Management & Coaching and Wo… | Custom Rebranded: Ideagen acquired Qualtrax in March 2021 and it is now sold as Ideagen Quality Management. No public pricing; enterprise quote-based. |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2003 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Sunnyvale, California | Blacksburg, VA |