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Parloa vs Ultimate

People

ParloaAI Customer Service Agents

UltimateAI Customer Service Agents

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Offer

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AI Customer Service Agents

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AI Customer Service Agents

Overview

Focus

AI Customer Service Agents

Product

AI-first contact center platform with conversational AI agents for phone and chat customer interactions.

Conversational AI platform for automating customer support across chat and email.

Website

Headquarters

Berlin, Germany

Company size

201-500 employees

100-250 employees

Founded

2018

2016

Pricing details

Free options

Free trial

Source updated

Nov 2, 2026

Oct 29, 2026

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