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Ontic vs OTRS

People
OnticIncident Management
OTRSHelp Desk & Ticketing
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Price
Published entry price
$49+per seat / month

Incident Management

Annual estimate10 people, entry price
$5,880+
10 people
Offer
No offer right now
No offer right now
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Incident Management

Overview
Focus
Incident Management
Help Desk & Ticketing
Product
Ontic is security management software built for corporate and public sector security teams. See Ontic in action today.
Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance.
Headquarters
Austin, Texas
Oberursel, Germany
Company size
201-500 employees
201-500 employees
Founded
2017
2003
Pricing details
Plan
Published entry price
Published rate
$49+ / seat / month
Billable seats
10
Free options
Free plan, Free trial
Pricing source
Source updated
Nov 2, 2026
Oct 29, 2026

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Incident Management