Olark vs Supportman

Vendor decision canvas

Evidence sheet
Vendor 1
Olark logo
OlarkCustomer Support

Simple live chat software for website customer support, sales, and lead generation across any industry.

$29+ / user / monthPriceNo reviewsRating2009Founded
Vendor 2
Supportman logo
SupportmanCustomer Support

Slack-based customer support tool for teams using Slack to communicate with customers.

$29+ / user / monthPriceNo reviewsRating2021Founded
Carry this decision forward

Olark + Supportman can move into a shared evaluation.

Evidence sheet

2-vendor view
Vendor evidence comparison for Olark, Supportman
Vendor 1
Olark logo
Olark
Customer Support

Accessible live chat and chatbot software for sales, marketing and customer support on your website.

Vendor 2
Supportman logo
Supportman
Customer Support

Catch every bad CSAT before it becomes a pattern.

Overview
CategoryCustomer SupportCustomer Support
What it isSimple live chat software for website customer support, sales, and lead generation across any industry.Slack-based customer support tool for teams using Slack to communicate with customers.
Pricing
Price$29+ / user / month$29+ / user / month
Pricing modelTiered plansTiered plans
Free optionsFree plan, Free trialNo free plan, Free trial
Company
Founded20092021
Team size11-50 employees1-10 employees
HeadquartersAnn Arbor, MIRemote

Where these sit in Customer Support

  • Olark$29 / month
  • Supportman$29 / month
  • Customer Support median$27.5 / month

Typical monthly range: $9.25–$48 per seat. 28% are priced on request.

See the whole Customer Support market

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