Narvar vs Route
NarvarPost-Purchase Experience
CustomPublished price
RoutePost-Purchase Experience
~2.5% of cartPublished price
Narvar Post-Purchase Experience Grow customer lifetime value after the buy button. | Route Post-Purchase Experience Track, protect, elevate every order. | |
|---|---|---|
| Overview | ||
| Category | Post-Purchase Experience | Post-Purchase Experience |
| What it is | Narvar is a post-purchase CX platform for enterprise retailers with order tracking, delivery communications, and returns management. | Route provides package tracking, shipping protection, and post-purchase engagement for e-commerce brands. |
| Pricing | ||
| Published price | Custom Narvar does not publish pricing. Per third-party pricing analyses (Outvio, Zigzag Global), the entry/Basic plan is reported at roughly $30,000-$45,000/yr (about $2,500-$3,750/mo);… | ~2.5% of cart Per Route's help center, the Standard plan is free for merchants; Route collects the protection premium directly from shoppers at checkout, typically ~2-2.5% of cart value with a… |
| Pricing model | Custom quote | Free |
| Free options | No free plan · No free trial | Free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2018 |
| Team size | 201-500 employees | 201-500 employees |
| Headquarters | San Francisco, California | Lehi, Utah |
| Featured clients | Sephora, Sonos, Gap | Cuts Clothing, MVMT |