LiveAgent vs UVdesk

Vendor decision canvas

Evidence sheet
Vendor 1
LiveAgent logo
LiveAgentHelp Desk & Ticketing

Help desk software with live chat, ticketing, call center, and social media support in one platform.

$9+ / user / monthPriceNo reviewsRating2004Founded
Vendor 2
UVdesk logo
UVdeskHelp Desk & Ticketing

Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.

$22+ / agent / monthPriceNo reviewsRating2018Founded
Carry this decision forward

LiveAgent + UVdesk can move into a shared evaluation.

Evidence sheet

2-vendor view
Vendor evidence comparison for LiveAgent, UVdesk
Vendor 1
LiveAgent logo
LiveAgent
Help Desk & Ticketing

Deliver seamless support with AI-powered help desk

Vendor 2
UVdesk logo
UVdesk
Help Desk & Ticketing

Helpdesk System For Ecommerce, Marketplace & Multichannel

Overview
CategoryHelp Desk & TicketingHelp Desk & Ticketing
What it isHelp desk software with live chat, ticketing, call center, and social media support in one platform.Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.
Pricing
Price$9+ / user / month$22+ / agent / month
Pricing modelPer seatTiered plans
Free optionsNo free plan, Free trialFree plan, Free trial
Company
Founded20042018
Team size11-50 employees11-50 employees
HeadquartersBratislava, SlovakiaJaipur, India

Where these sit in Help Desk & Ticketing

  • LiveAgent$9 / month
  • UVdesk$22 / month
  • Help Desk & Ticketing median$19.8 / month

Typical monthly range: $10–$30 per seat. 6% are priced on request.

See the whole Help Desk & Ticketing market

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