Cubbie Conference December 10, 2026 in San Francisco Get tickets →

Klaus (Zendesk QA) vs Scorebuddy

Klaus (Zendesk QA) logo
Klaus (Zendesk QA)Quality Assurance for Support
From $35 / seat / moPublished price
Scorebuddy logo
ScorebuddyQuality Management Systems
$20+ / user / monthPublished price
Klaus (Zendesk QA) logo
Klaus (Zendesk QA)
Quality Assurance for Support

Quality assurance for support teams.

Scorebuddy logo
Scorebuddy
Quality Management Systems

Contact center quality assurance.

Overview
CategoryQuality Assurance for SupportQuality Management Systems
What it isKlaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.Scorebuddy is a quality assurance platform for contact centers with flexible scorecards, coaching tools, customer survey integration, and performance analytics.
Pricing
Published priceFrom $35 / seat / mo
Now sold as Zendesk QA (Klaus was acquired by Zendesk); priced per agent per month, listed around $35/agent/mo (some sources cite ~$25). Rebranded from Klaus to Zendesk QA and off…
$20+ / user / month
Pricing modelPer seatNot available
Free optionsNo free plan · Free trialFree trial
Deal on CubbieNone right nowNone right now
Company
Founded20182001
Team size51-200 employees51-200 employees
HeadquartersTallinn, EstoniaDublin, Ireland
Featured clientsAutomattic, Epic Games, WistiaNot available

Buyers also compare

Hot in AI

Rising

CRM

Field Service Management

Project Management

Email Marketing

Cloud Hosting

Email Deliverability