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Klaus (Zendesk QA) vs MaestroQA

Klaus (Zendesk QA) logo
Klaus (Zendesk QA)Quality Assurance for Support
From $35 / seat / moPublished price
MaestroQA logo
MaestroQAQuality Management Systems
CustomPublished price
Klaus (Zendesk QA) logo
Klaus (Zendesk QA)
Quality Assurance for Support

Quality assurance for support teams.

MaestroQA logo
MaestroQA
Quality Management Systems

QA and coaching for support teams.

Overview
CategoryQuality Assurance for SupportQuality Management Systems
What it isKlaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.MaestroQA is a quality assurance platform for customer support teams with customizable scorecards, coaching workflows, screen capture, and performance analytics.
Pricing
Published priceFrom $35 / seat / mo
Now sold as Zendesk QA (Klaus was acquired by Zendesk); priced per agent per month, listed around $35/agent/mo (some sources cite ~$25). Rebranded from Klaus to Zendesk QA and off…
Custom
MaestroQA does not publish pricing; quotes are based on use case and team size, with AI features priced as add-ons that raise cost. Buyers request pricing via the sales team.
Pricing modelPer seatCustom quote
Free optionsNo free plan · Free trialNo free plan · No free trial
Deal on CubbieNone right nowNone right now
Company
Founded20182016
Team size51-200 employees51-200 employees
HeadquartersTallinn, EstoniaNew York, New York
Featured clientsAutomattic, Epic Games, WistiaNot available

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