Kapiche vs Thematic
KapicheCustomer Feedback Analysis
From $1,060 / moPublished price
ThematicCustomer Feedback Analysis
From $25,000 / yrPublished price
Kapiche Customer Feedback Analysis Stop waiting for CX surveys. Analyze 100% of customer conversations with AI. | Thematic Customer Feedback Analysis Stop validating the data. Start defending the decision. | |
|---|---|---|
| Overview | ||
| Category | Customer Feedback Analysis | Customer Feedback Analysis |
| What it is | AI feedback analytics platform turning unstructured customer comments into real-time insights without manual coding. | AI-powered feedback analytics platform that automatically discovers themes and trends in customer feedback across all channels. |
| Pricing | ||
| Published price | From $1,060 / mo Bronze starts at $1,060/mo for small teams to analyze feedback and identify themes. Silver, Gold, and Custom tiers add AI sentiment analysis, cross-platform analytics, and enterpr… | From $25,000 / yr Thematic publishes a Foundation plan at $25,000/yr (unusual transparency for the category), with higher, customized enterprise plans quoted based on feedback volume and needs. No… |
| Pricing model | Tiered plans | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2016 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Brisbane, Australia | Auckland, New Zealand |