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JitBit Helpdesk vs TOPdesk

JitBit Helpdesk logo
JitBit HelpdeskHelp Desk & Ticketing
Starts at $29/agent/moPublished price
TOPdesk logo
TOPdeskHelp Desk & Ticketing
From $76 / seat / moPublished price
JitBit Helpdesk logo
JitBit Helpdesk
Help Desk & Ticketing

Affordable helpdesk ticketing system. Turns email, chat, web portal and API requests into trackable tickets.

TOPdesk logo
TOPdesk
Help Desk & Ticketing

Everything's urgent. Work on what counts.

Overview
CategoryHelp Desk & TicketingHelp Desk & Ticketing
What it isEmail-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.
Pricing
Published priceStarts at $29/agent/moFrom $76 / seat / mo
Three per-agent tiers: Essential from ~$76/agent/mo, Engaged from ~$109/agent/mo, Excellent from ~$155/agent/mo. Per-agent cost falls as agent count rises; hosting, updates and su…
Pricing modelTiered plansPer seat
Free optionsNo free plan · Free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20051993
Team size11-50 employees501-1000 employees
HeadquartersLondon, UKDelft, Netherlands

Where these sit in Help Desk & Ticketing

  • JitBit Helpdesk$348
  • TOPdesk$912
  • Help Desk & Ticketing median$238

Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request.

See the whole Help Desk & Ticketing market

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