Jiminny vs Observe.AI
JiminnyConversation Intelligence
$85+ / user / monthPublished price
Observe.AIConversation Intelligence
From $69 / agent / moPublished price
Jiminny Conversation Intelligence Conversation intelligence. | Observe.AI Conversation Intelligence AI for contact center conversations. | |
|---|---|---|
| Overview | ||
| Category | Conversation Intelligence | Conversation Intelligence |
| What it is | Jiminny provides conversation intelligence with call recording, AI analysis, and coaching tools. | Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics. |
| Pricing | ||
| Published price | $85+ / user / month Starting at: $85/user/month | From $69 / agent / mo No public pricing page; sold sales-led with a ~100-seat minimum. AWS Marketplace lists the Observe.AI Post-Interaction AI module at $828 per agent for a 12-month contract, i.e. $6… |
| Pricing model | Not available | Per seat |
| Free options | Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2016 | 2017 |
| Team size | 51-200 employees | 201-500 employees |
| Headquarters | London, United Kingdom | San Francisco, California |
| Featured clients | B2B sales teams, Revenue teams, Coaching managers | DoorDash, Pearson, World Financial Group |