Ivanti vs OTRS
IvantiIT Service Delivery
CustomPublished price
OTRSHelp Desk & Ticketing
From $49 / seat / moPublished price
Ivanti IT Service Delivery Elevate your everywhere work. | OTRS Help Desk & Ticketing Streamline operations and empower IT teams with OTRS: The leading solution for your service management needs | |
|---|---|---|
| Overview | ||
| Category | IT Service Delivery | Help Desk & Ticketing |
| What it is | Ivanti provides IT service management, unified endpoint management, and security solutions that help organizations discover, manage, secure, and service IT assets. | Structured communication and process management solution for ITSM, customer service, and corporate security with ITIL compliance. |
| Pricing | ||
| Published price | Custom Ivanti publishes no rate card. Per third-party reseller/aggregator data (G2, Xurrent), Neurons for ITSM lists around $46-48 per user/year MSRP, with per-user annual costs across t… | From $49 / seat / mo OTRS does not publish prices officially; third-party estimates put the Business Edition around $49 per agent/month (range ~$25-$100), with an Enterprise Edition quoted custom. Use… |
| Pricing model | Custom quote | Per seat |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1985 | 2003 |
| Team size | 1,001-5,000 employees | 201-500 employees |
| Headquarters | Salt Lake City, Utah | Oberursel, Germany |
| Featured clients | US Department of Defense, Caterpillar, Siemens | Not available |